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AAmara Books

Refunds and returns

  • You can cancel an order for a full refund any time before the seller marks it as ready or dispatched.
  • If an item arrives damaged, faulty, or not as described, contact the seller within 7 days of receiving it. The seller will replace it or refund you in full, including any delivery fee.
  • Unused physical items in their original condition can be returned within 7 days of delivery. You may need to pay to send them back unless the item was faulty.
  • Food, made-to-order and personalised items can't be returned unless they were faulty or not as ordered.
  • Digital downloads can't be returned once downloaded, unless the file is faulty or not as described.
  • Services can be cancelled for a full refund at least 24 hours before the booked time.
  • Approved refunds go back to the original payment method (MoMo or card) through Paystack, usually within 5 to 10 working days.

To ask for a refund, contact Amara Books with your order number at 0240000000 or hello@amarabooks.test. Payments are refunded through Paystack to the original MoMo wallet or card. See also the HASTECH Commerce refund policy.